Terms of service

Welcome to Kleintjie! The terms “we”, “us” and “our” refer to Kleintjie. By using our website, www.kleintjie.co.za, or purchasing our products, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

These Terms, together with our policies referenced herein, describe your rights and responsibilities when using our website and services.

1. Access and Account

  • You must be 18 years or older to make purchases or create an account.
  • If you allow your child to use the site, you are responsible for supervising their activity.
  • You agree to provide accurate, current, and complete information when creating an account or making a purchase.
  • Keep your account credentials confidential. You are responsible for all activity under your account.

2. Products and Orders

  • We aim to provide accurate product descriptions and images, but colors or appearance may vary due to your device.
  • We may change product details, prices, or availability without notice.
  • Orders are offers to purchase; we reserve the right to accept or decline any order.
  • Orders are confirmed once payment is received and verified.
  • Purchases are for personal or household use only, not for resale.
  • For details on returns, exchanges, and refunds, see our Shipping & Returns Policy

3. Prices and Payment

  • Prices include VAT where applicable but exclude shipping, handling, and import charges.
  • Prices and promotions are subject to change without notice.
  • You agree to provide accurate payment and billing information.
  • Payment must be authorized by the payment provider you use.

4. Shipping and Delivery

  • We ship within South Africa only.
  • Delivery is typically 2–5 business days, Monday to Friday, excluding public holidays.
  • Couriers deliver to physical street addresses only; we do not ship to P.O. Boxes.
  • Once items are with the courier, we are not liable for delays or loss, though we will assist in tracking your order.
  • For full details, see our Shipping & Returns Policy

5. Intellectual Property

  • All content on this website, including text, images, graphics, logos, and product designs, is owned by Kleintjie or its licensors.
  • You may not copy, reproduce, modify, distribute, or use any content without prior written permission.

6. Third-Party Links

  • Our site may include links to third-party websites. We are not responsible for their content or accuracy.
  • Any transactions or interaction with third-party sites are at your own risk.

7. Prohibited Use

You may only use our Services for lawful purposes. You may not:

  • Infringe on the rights of others
  • Harass, abuse, or harm others
  • Provide false information or impersonate anyone
  • Use the site for commercial resale or automated data gathering

We may suspend or terminate accounts for prohibited use.

8. Disclaimer and Limitation of Liability

  • The website and products are provided “as is” and “as available.”
  • Kleintjie is not liable for indirect, incidental, or consequential damages, including lost profits or data, to the fullest extent permitted by law.
  • Nothing in these Terms affects your rights under the Consumer Protection Act (South Africa).

9. Indemnification

You agree to indemnify and hold harmless Kleintjie from claims, damages, or costs arising from your breach of these Terms or use of our website.

10. Termination

  • We may suspend or terminate access to the website at our discretion.
  • Sections such as Intellectual Property, Liability, Indemnification, and Governing Law survive termination.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of South African courts.

12. Changes to Terms

  • We may update these Terms at any time.
  • Changes are effective once posted on the website.
  • Continued use of the site constitutes acceptance of updated Terms.

For questions regarding these Terms, please contact us at info@kleintjie.co.za